View session logs
The Session Logs window shows the log messages for one session. Use it to see what happened while Privilege Secure provisioned and ended the session, for example when a session fails.
Open the log
- Open the Active tile. See Manage active and scheduled sessions.
- Select the session.
- Select View Logs.
View Logs stays disabled until you select a row.
For example, a session shows Failed. Select it, select View Logs, and filter Log Level to errors to see which provisioning step failed.
You can also open the log from other pages.
- On the Historical tile, select the logs icon in the ACTIONS column of the row.
- On the Events page, select an event that belongs to a session or an action, then select View Logs.
The Remote Access Gateway portal doesn't show the Logs button.
Window controls
| Control | Use |
|---|---|
| Search | Filter the table to messages that match the text |
| Filter | Filter by Log Level or by Requested date (session start and end dates) |
| Export as CSV | Download the table as a CSV file to your browser's default download folder |
| Refresh | Reload the messages |
| Action Service Version | The version of the Privilege Secure action service that ran the activity |
| Okay | Close the window. The X in the upper-right corner also closes it. |
The Log Level filter lists Debug, Info, Warn, and Error. It starts on Debug. The table shows messages at the selected level and above, so Debug shows every message and Error shows only errors.
Columns
| Column | Meaning |
|---|---|
| Line | The position of the message in the log |
| DateTime | When the message was recorded |
| Status | An icon that shows whether the action succeeded, and the log level of the message |
| Message | The logged details |
Resize a column by dragging its edge. Select a column heading to sort it in ascending or descending order.