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Licensing

A license file sets how many users Netwrix Privilege Secure for Access Management allows. The file provides a number of credits, and each credit allows one user.

What uses a license​

A user who has provisioned access consumes a license after their first sign-in. This applies to every user, regardless of role.

When the number of licensed users reaches the number of credits, a user who signs in for the first time can't sign in, because Privilege Secure can't create the user. The same happens when the trial license has expired or when the license service isn't reachable. Users who already have a license can still sign in, but they can't start sessions.

The sign-in page shows one of these messages:

  • When the licensed user count is reached: "License count exceeded, please contact NPS Administrator."
  • When the trial license has expired: "License has expired, please contact NPS Administrator."
  • When the license service isn't reachable: "License service is offline, please contact NPS Administrator."

The license counts users. The number of resources doesn't affect it.

Trial license​

A new installation includes a trial license. The trial allows at least 10 users.

Viewing license information​

To see the license, select User Options > About. The About page shows Version, License Type (Trial or Full), Active Licenses, and Customer Info. For a trial license, it also shows License Expires. When the license has credit entries, the page lists each entry's Expiration Date and Licenses Applied. The number of licenses in use shows in the Licenses counter (used / total) on the Users & Groups page.

To apply a license file, see Activate a license.

Expired licenses​

When the trial license has expired, Privilege Secure can't create new users, and no user can start a session. Users who already have a license can still sign in. A license that reports no credits has the same effect. A banner tells users that the license has expired or the license service is offline, and administrators get a link to the About page. Import a valid license file before the trial or subscription license expires. To import a file, see Activate a license.

Removing users​

Removing a user deletes the user's sign-in record, which frees the license that the user used. Privilege Secure marks the user as deleted instead of erasing it, so the user's past sessions and activity history stay available. See Users and groups.